iWorks 09 DVD installation problems

I’m pretty sure this will help nobody and it’s unlikely I will have the same problem again but just in case…

If you are having difficulty installing iWorks 09 from the DVD, then this is what I went through to finally get it to work.

  • Bought iWorks 09 from the Apple store, and they sent the software on a DVD (how retro!).
  • Tried to install the software, but each time I was asked for a serial number or to install from the DVD.
  • No serial number could be found on box, inside box, on disc etc. Confusion reigned.
  • Figured as a trial version of iWorks was installed that perhaps my Mac was also confused.
  • Removed the application from the Applications directory and removed any iWorks cache files from Library/Caches directory.
  • Reinstalled and this time it crashed when loading… sigh.
  • After a long search, I found a full list of what I need to delete to make sure no trace of iWorks exist (below).
  • Restarted Mac, reinstalled and registered, I’m now good to go.

/Macintosh HD/Applications/iWork '09 (folder)
/Macintosh HD/Library/Receipts/iWork09* (any file in this folder that refers to iWork)
/Macintosh HD/Library/Preferences/com.apple.iWork09.plist
/Macintosh HD/Library/Preferences/com.apple.iWork09.Installer.plist
/Macintosh HD/Library/Application Support/iWork '09 (folder)
/Macintosh HD/Library/Application Support/iWork (folder--if present)
/username/Library/Application Support/iWork (folder)
/username/Library/Preferences/ByHost/com.apple.iWork.Pages.NUMBER.plist
/username/Library/Preferences/ByHost/com.apple.iWork.Keynote.NUMBER.plist
/username/Library/Preferences/ByHost/com.apple.iWork.Numbers.NUMBER.plist
/username/Library/Preferences/ByHost/com.apple.iWork.NUMBER.plist
/username/Library/Preferences/com.apple.iWork.Pages.plist
/username/Library/Preferences/com.apple.iWork.Keynote.plist
/username/Library/Preferences/com.apple.iWork.Numbers.plist
/username/Library/Preferences/com.apple.iWork.plist

[NOTE:: Not sure if it’s relevant, but I used terminal to delete these files as I didn’t trust Mac Finder at this stage!]

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s